Last Updated: November 2024

Introduction

Parks Bookkeeping & Accountancy Services Ltd ("we", "us", "our") is committed to protecting your privacy when you visit our website. This policy explains how we collect, use, and protect information when you visit our website at [www.parksbookkeeping.co.uk].

Information We Collect

Website Analytics

• Google Analytics: We use Google Analytics to understand how visitors use our website. This includes information about pages visited, time spent on the site, and general location data.

• IP Addresses: Automatically collected for security and analytics purposes

• Browser Information: Type of browser, device type, and operating system

Contact Forms - When you complete our contact form, we collect:

• Name and email address

• Phone number (if provided)

• Your enquiry details

• Any other information you choose to provide

Cookies - We use cookies to improve your website experience:

• Essential Cookies: Required for the website to function properly 

• Analytics Cookies: Help us understand how you use our website (Google Analytics)

• Preference Cookies: Remember your settings and preferences You can control cookies through your browser settings. Disabling cookies may affect website functionality.

How We Use Your Information

Website Data:

• Improve website performance and user experience

• Understand visitor patterns and popular content

• Ensure website security

Contact Form Data:

• Respond to your enquiries

• Provide information about our services

• Follow up on potential business opportunities

Data Sharing

We do not sell, rent, or share your personal information with third parties except:

• Google Analytics: Anonymous website usage data

• Email Service Provider: To send responses to your enquiries

• Legal Requirements: If required by law ## Your Rights You have the right to:

• Access your personal data we hold

• Correct inaccurate information

• Delete your data (subject to legal obligations)

• Object to processing for marketing purposes

• Withdraw consent at any time

Contact Us For privacy-related enquiries:

• Email: [info@parksbookkeeping.co.uk]

• Data Controller: Kim Parks

• ICO Registration: ZA124154

Complaints

If you're not satisfied with how we handle your data, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Changes to This Policy

We may update this policy occasionally. Changes will be posted on this page with an updated "Last Updated" date.